Support Status Now Online

Users with open support cases can now monitor the progress of their case through the DataWorks web site. As DataWorks staff member evaluate and address your support issue, you can review the progess of the case on the web.

Here are the steps involved:

  1. Log into the www.DataWorksInc.Com web site. ***
  2. Click on the Review Support Case Tab.
  3. Enter the email account that was used to open the support case. -OR-  Enter the Company Name and Case Number your issue was assigned.
  4. Review the Progress of your Case.

*** If you do not have a DataWorks Inc Web Site account, contact DataWorks support staff and instructions on creating an account.